FAQ
Frequently asked questions
The short version of everything we get asked. If yours isn't here, write to us and we'll answer it properly. hello@prio.now
The memory
How is this different from Claude's or ChatGPT's memory?
Those keep your memory inside their own product. Prio's sits on your machine and works with all of them, so what you told one, the next one already knows. You have several agents now, and you'll have different ones next year. This is the part that stays.
Do I have to set it up?
No. You install one app, once. From there your agent works out what's available and what applies. You set it up by talking to your agent, not by filling in a wizard.
Does it ask me before it does things?
The other way round. It gets on with things, and you can say no at any time. The sensitive ones always come to you: a credential, money, and anything that gets shared.
What if I change my mind?
You say yes once, and you can take it back whenever you like.
Can it keep my work and my personal life apart?
Yes, and that's deliberate. Two sets of keys, two memories, with nothing crossing between them unless you decide it does.
What does sharing with someone else's agent actually mean?
You pick something (a house search, a trip, a project) and their agent can work from it alongside yours. The two can compare and disagree. Neither of you sees the other's memory, only what was shared.
Where is my data?
On your machine, in files you can read, export or delete. Not in an account we hold.
What happens if Prio disappears?
Your memory stays where it is and still works. It doesn't need us to exist.
Which agents does it work with?
Claude, ChatGPT, Gemini, Codex and others, through the tool connections they already support. If a new one arrives next year, it works with that too.
What can it connect to?
Documents and local files. More over time.
Is it free?
The waitlist is. We'll be clear about pricing well before anyone is asked to pay.
When can I use it?
Prio is in development and we're onboarding a small group first. Leave your email and we'll be in touch when there's a spot.
Agent payments
What can my agent actually buy?
Things it needs to finish what you asked: a report, a dataset, a paid API call. Small, one-off purchases that would otherwise stop it dead. Not shopping.
Can it spend my money without asking?
Only up to the limit you set, and only on the kinds of things you allowed. Anything above that waits for you. You can pause or revoke at any point.
How much are we talking about?
Usually cents. You pay for what fits: a few cents for a one-off, a subscription when something gets used every week.
Can my agent hold a subscription?
Yes. When something gets used regularly, a subscription is the sensible answer. You approve it once, it counts against the same budget, and you cancel it in the same place you see everything else.
What if it buys the wrong thing?
Every payment leaves a receipt showing what was bought, when, for how much, and what it was for. You can see the whole history and export it.
Where is the money kept?
In a wallet on your machine, under a limit you control. Not in an account we hold, and the agent never has direct access to the keys.
Do I need to know anything about crypto?
No. You set a limit and top it up. Everything else happens underneath.
Can I keep work and personal spending separate?
Yes. Separate budgets, separate limits, separate histories, with nothing crossing between them.
What is x402?
An open standard for machines paying for things. It uses the web's "payment required" response, which existed for decades and was never used, so software can pay for one thing without creating an account first. AWS and OpenAI are building on it too.
Why not just use a card?
Cards assume a person filling in a form, and a merchant relationship that lasts. Neither fits an agent that needs one report, once, at three in the morning.
What happens if I stop using Prio?
Your remaining balance is yours and your receipt history is exportable. Nothing is locked in an account we hold.
When can I use this?
Agent payments are in development. Leave your email and we'll be in touch when there's a spot.